A real service department.Not a bolt-on someone acquired.
Work orders, technician checklists with photos and signatures, bay scheduling, vendor purchase orders — running on the same customer and vehicle records as your sales floor. The car you sold in March is the car on the lift in October, and the system knows it.
What they bill separately
Service is usually where the second contract lives: a separate shop system, a separate invoice, a separate support line, and a customer record that has to be typed in twice because the two vendors don't speak.
Work orders that carry their own evidence
Technicians run digital checklists on the job, capture photos of what they found, and sign off on what they did. When a customer questions a charge four months later, the answer is attached to the work order instead of depending on who remembers.
- Digital work orders from intake to invoice
- Technician checklists with photo capture
- Signature capture on completed work
- Full service history on the vehicle record
The customer approves extra work without a phone tag
Found something else? Send the additional service for approval and the customer accepts or declines from their phone. The decision is recorded on the order. No voicemail, no bay sitting idle while someone waits for a callback.
- Additional services sent for customer approval by email
- Approve or decline from a phone, no login
- The decision lands on the work order in writing
Bays, technicians, and a screen on the wall
Schedule work across bays and technicians, and put the shop display on a TV so the floor can see the day without asking. It updates live — because a whiteboard that's wrong by 10am is worse than no whiteboard.
- Bay scheduling and technician assignment
- Wall display for bays and daily overview, updating live
- Shop reports on throughput and workload
Parts and vendors, in the same system
Purchase orders to your vendors, printable, tied to the work order that needed them. Service pricing comes from a catalog you control instead of whatever number someone remembered on a Tuesday.
- Vendor purchase orders, printable
- Service catalog with your own pricing
- Costs tied back to the job that generated them
Sales and service argue enough without arguing about whose customer record is right.
And it comes with the rest of it.
Not as an upgrade path. Not as a module you unlock later. The other three are already in there.
See it with your own inventory.
Bring your data. We'll show you your dealership running on RevLot — this module and the three it comes with.
Already locked into a contract? Here's your exit plan.